[David Cutler]

And it continues to get better!

Just checked the updated set that I posted to our file share site and the same 4 layers appear to be turned off! Thinking that perhaps I need to create a new PDF file from my source PDF to see if that “sets” all the layers as on…

Beyond frustrating as I expect some of my trade partners don’t know how to work with layers to ensure that they are turned on…

[David Cutler]

Okay, I think I figured the issue out!

Appears that the “default” layer display was set to have these 4 layers turned off. So I changed the setting to “display all” and then saved the “default” to include all layers being turned on.

That was frustrating, but at least now I understand what the problem was! 🙃

[David Cutler]

The plot thickens!

I really can’t explain this one. Later in the day after turning the layers on and continuing my markups, saving as I go, I used “Ctrl+Z” to undo a markup. Immediately after I noticed that the same 4 layers had turned off!

Maybe I need to update to Revu 21.6.1 as I’m still running 21.5….

[David Cutler]

Morning update. My guy was able to provide an .IFC file. Revu seems to be choking on it though… Following the steps to create a new 3D PDF and all I’m getting is the spinning “I’m thinking” wheel in the 3D Model Tree. No image on the screen.

I can save the file and re-open it, still the same spinning wheel in the 3D Model Tree.

The .IFC file is 8,228 KB. Is this too large? My guy is asking if perhaps I only need certain layers as opposed to the full model.

Any thoughts?

[David Cutler]

Troy has a good blog post about what caused these issues and how to resolve them if they are still sticking around:

https://uchapter2.com/bluebeam-outage-2025-recap-what-happened-and-how-to-fix-ongoing-issues/

Reading between the lines it appears that someone at Bluebeam forgot to renew their registration of http://www.bluebeam.com – or something along those lines. Not that any of us have ever forgotten to renew anything… 🤣

uchapter2.com

Just a moment...

Just a moment...

[David Cutler]

Good morning (afternoon) Vince.

I didn’t see any issues yesterday – but I’m not using any of the on-line or cloud services.

Did they get everything worked out?

[David Cutler]

@isaac-harned I’d be surprised if @Doug McLean didn’t start his prompt with “Create a query…”

I had some trust issues with Power Query when I started using it. I haven’t tried any of these AI systems yet as I don’t know that I trust them. Perhaps more importantly I don’t trust myself to create the prompt correctly to get the desired output. 🙃

[David Cutler]

Thank you @troy-degroot !

The crazy thing I found here was that the “default” layer display setting excluded the 4 layers. I’m guessing that someone had those layers turned off for some reason and then accidently saved the “default” layer setting. I can’t think of a reason why, in this case, they would have excluded them. 😀

[David Cutler]

I was pleased that he was able to create the .IFC file as previously he didn’t think that he could. That’s an important first step. I’ll keep you posted. 😎

[David Cutler]

I’m pretty sure that the consultant we use for our GPS model on awarded jobs can provide the .IFC file when they finish the model development, but that isn’t available at the bid phase…

[David Cutler]

Trading emails with my guy sounds as if he is using a “legacy” product that does have the option of exporting into a .IFC format…

Guess I’ll have to lean on him to upgrade… 🙂

[David Cutler]

My topic didn’t get picked this year @Doug McLean so I’ll be out in the audience with the tomatoes ready. 🤣

[David Cutler]

I think we need a “dislike” option for comments like this @troy-degroot !

Hopefully they will tighten things up if we keep sharing the issues with them.

Frankly I’m amazed any of this software stuff works. I wouldn’t know where to start… 🙃

[David Cutler]

Saw a post on “another site” that indicated that Bluebeam had pulled down Revu 21.6 due to an issue with the licensing and had made 21.5 available again. Might be time to reinstall 21.5 @Vince ….

[David Cutler]

Completely understand @Vince !

“Live” in New York was a couple hour car ride last year. “Unbound” in DC shows as a 3 hour drive – without traffic. So my travel cost for both of these events is pretty low. If they go back to California in 2026 that would be a different story.