Polylength Measurement Not Holding Default Settings

  • Polylength Measurement Not Holding Default Settings

    Posted by Matt Hackman on June 29, 2023 at 2:32 pm

    Have a weird one that came up with a new Bluebeam user that’s trying to switch from OST. When they are starting a Polylength takeoff, they markup where it’s needed, input the subject and label, and it shows up in the markups list. If they save it into a toolset or use the recent toolset, it shows the popup description when you hover over the item. However, when you attempt to markup another linear condition and complete the takeoff, that new markup removes all info in the subject and label. I’ve tried setting the default and it seems not to be working. Bluebeam functions normally with all other takeoff markups, it’s only the Polylength measurement that’s the problem

    Has anyone found this bug/issue before?

    David Cutler replied 8 months, 2 weeks ago 4 Members · 6 Replies
  • 6 Replies
  • Troy DeGroot

    Organizer
    June 29, 2023 at 2:45 pm
    Points: 20,778
    Rank: UC2 Brainery Brown Belt UC2 Brainery Advanced Brown Belt Rank

    I haven’t run into that one, but it sounds like a bug. Have they installed any updates, or is this a new bug?

  • David Cutler

    Member
    June 29, 2023 at 3:05 pm
    Points: 23,329
    Rank: UC2 Brainery Brown Belt III UC2 Brainery Brown Belt III

    Very interesting problem @matt-hackman

    Actually it sounds like a nightmare! Something like this would stop me in my tracks!

    A couple of questions:

    – What version is this person using?

    – Are they setup with the same profile as others in your company?

    – Have you submitted this one directly to Bluebeam yet?

    Please keep us posted!

    • Matt Hackman

      Member
      June 29, 2023 at 3:37 pm
      Points: 2,268
      Rank: UC2 Brainery Yellow Belt IIII UC2 Brainery Yellow Belt IIII

      They are running 20.2.50 which our company offers 20.2.85 so we are working to get them the updated version and hopefully that solves the issue.

      Regarding the other question…they are using the Revu Advanced profile, our department does not have a standard profile.

      • David Cutler

        Member
        June 30, 2023 at 5:59 am
        Points: 23,329
        Rank: UC2 Brainery Brown Belt III UC2 Brainery Brown Belt III

        Updating sounds like a good first step. Hopefully that does the trick!

        I was a bit worried that your new user had found a way to break the latest version. That would have a number of us very scared!

        Please keep us posted Matt.

  • Doug McLean

    Member
    June 29, 2023 at 3:29 pm
    Points: 12,582
    Rank: UC2 Brainery Blue Belt II UC2 Brainery Blue Belt II

    was the tool chest saved?

    Other than than, I’ll go with what @David Cutler said

  • David Cutler

    Member
    July 31, 2023 at 7:38 pm
    Points: 23,329
    Rank: UC2 Brainery Brown Belt III UC2 Brainery Brown Belt III

    Hi Matt. Did upgrading to the current version of Revu solve this problem?

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