Installed the latest Bluebeam version 20.2.85 hotkeys don’t work

  • Installed the latest Bluebeam version 20.2.85 hotkeys don’t work

    Posted by Chris Riley on August 22, 2022 at 12:05 pm

    Anybody else experience their hotkeys not working since the latest install? I have tried all Profiles and nothing. Also noticed the ‘Help’ is gone from the pulldown menus.

    Troy DeGroot replied 2 weeks, 6 days ago 3 Members · 10 Replies
  • 10 Replies
  • David Cutler

    Member
    August 22, 2022 at 2:57 pm
    Points: 13,250
    Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

    I’ve been holding off on installing the update @ChrisRiley after @troy-degroot ‘s post about issues with the 20.2.80 update. Now you’ve given me another reason to hold off! Thank you for the heads up.

    Did you try hitting the “F1” key to bring up the help menu? That works in 20.2.70…

    • Chris Riley

      Member
      August 22, 2022 at 4:14 pm
      Points: 686
      Rank: UC2 Brainery White Belt I UC2 Brainery White Belt I

      Yeah, F1 does bring up the Help

  • Troy DeGroot

    Organizer
    August 22, 2022 at 3:49 pm
    Points: 13,845
    Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

    I’m not doing any updates until after XCON!! 🤣

  • David Cutler

    Member
    August 29, 2022 at 12:59 pm
    Points: 13,250
    Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

    Have you had any luck restoring this functionality @ChrisRiley ?

    Dave

    • Chris Riley

      Member
      November 16, 2022 at 7:58 am
      Points: 686
      Rank: UC2 Brainery White Belt I UC2 Brainery White Belt I

      I still periodically have my hotkeys going south, not sure what is causing it. Sometimes I go days or weeks and it hits me. I am just living with it for now, I can still get commands to work from the menus, just the hotkeys are an issue. No a show stopper, just an inconvienence.

      • David Cutler

        Member
        November 16, 2022 at 8:18 am
        Points: 13,250
        Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

        That sounds incredibly frustrating @ChrisRiley , have you reported the issue to Bluebeam?

  • Troy DeGroot

    Organizer
    November 16, 2022 at 9:26 am
    Points: 13,845
    Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

    Sadly, I’m still holding off upgrading from 20.2.70. I don’t use very many hotkeys because my students basically never see my keyboard, but I have noticed over several versions the basic shortcuts don’t work. “G” for snapshot is one I use a lot because it’s so deep in the menu.

    The help menu disappearing seems like a show-stopper for me. I go through all the menus in my Baseline Basics course and hate it when I run into surprises.

    • Chris Riley

      Member
      November 16, 2022 at 9:55 am
      Points: 686
      Rank: UC2 Brainery White Belt I UC2 Brainery White Belt I

      I use the ‘R’ hotkey quite a bit for highlighting and it seems to go south periodically. I can still grab the menu button so it doesn’t slow me down to much.

      • David Cutler

        Member
        November 16, 2022 at 10:18 am
        Points: 13,250
        Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

        That’s a good hotkey to know @ChrisRiley – I have my “Rectangle” tool preset to a borderless yellow highlight. Using the “R” hotkey to launch the tool will be a nice timesaver.

  • Troy DeGroot

    Organizer
    November 17, 2022 at 12:05 pm
    Points: 13,845
    Rank: UC2 Brainery Blue Belt III UC2 Brainery Blue Belt III

    @ChrisRiley If your main tool is just a rectangle highlighter you could create that and save it to My Tools. this way it will apply a number shortcut key for you.