Studio Restore General Question

  • Studio Restore General Question

    Posted by Isaac Harned on June 16, 2023 at 4:32 pm

    When a Project is deleted, how long does support usually take to restore?

    Will all revisions still be maintained? All tracking?

    Isaac Harned replied 9 months, 3 weeks ago 2 Members · 2 Replies
  • 2 Replies
  • UC2 Bluebeam-Support

    Member
    June 17, 2023 at 1:27 am
    Points: 1,035
    Rank: UC2 Brainery Yellow Belt UC2 Brainery Yellow Belt Rank

    Hi Isaac,

    If you reached out to Bluebeam support, it can take anywhere from 24-48 hours. Keep in mind, they will be out of the office on Monday for the Juneteenth holiday so this could delay response times. When recovered, the project will include any markups prior to deletion.

    • Isaac Harned

      Member
      June 22, 2023 at 4:28 pm
      Points: 6,174
      Rank: UC2 Brainery Purple Belt I UC2 Brainery Purple Belt I

      Awesome, thank you!

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