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Template file saving, but not available for use

Tagged: Template, Template Files

General Questions

Template file saving, but not available for use

Posted by David Cutler on March 14, 2024 at 3:44 pm

I have created and used template files before, but something isn’t working right today…

I’ve gone through the process of File -> New PDF from Template -> Save as a Template and saved the file successfully – the icon changes to the “Template” icon. However, the “new” template doesn’t show in my list of available templates.

Am I missing something here?

When I go to “Change the Template Folder” and see the current location no files show there, but yet I have my old templates available in the “New PDF from Template” menu.

Are the Template files some sort of “hidden” file? I can’t seem to see them when I navigate to the locations where they “should” be saved based on what I’m seeing when I select “Change the Template Folder”.

Note that I’m running in Revu 20.3.20 and haven’t saved a new template since April of 2023 so this may be an older issue that I haven’t experienced yet.

Any thoughts would be appreciated!

David Cutler replied 9 months, 1 week ago 3 Members · 5 Replies
- Template
- Template Files
5 Replies

Isaac Harned

Member
March 14, 2024 at 4:30 pm

Points: 8,113
Rank: UC2 Brainery Purple Belt III

It should show you the folder that you’re in when you save as template. Mine seems to work exactly as you describe though and defaults to the normal templates folder. Corruption possible?
- Isaac Harned
  
  Member
  March 14, 2024 at 4:31 pm
  
  Points: 8,113
  Rank: UC2 Brainery Purple Belt III
  
  Normal template folder should be here: \AppData\Roaming\Bluebeam Software\Revu\21\Templates
  
  (Which is usually hidden because “AppData” is a hidden file)
  - David Cutler
    
    Member
    March 15, 2024 at 10:43 am
    
    Points: 26,754
    Rank: UC2 Brainery Advanced Brown Belt
    
    Thank you for the information @isaac-harned
    
    Unfortunately, I have the template folder changed to a custom location, but the file doesn’t appear to be saving to that location – at least I can’t see it….
Doug McLean

Member
March 14, 2024 at 6:49 pm

Points: 15,212
Rank: UC2 Brainery Advanced Blue Belt

I had a newly saved template do that to me last week.

I had to save it in the default folder for it to work
- David Cutler
  
  Member
  March 15, 2024 at 10:39 am
  
  Points: 26,754
  Rank: UC2 Brainery Advanced Brown Belt
  
  Interesting @Doug McLean
  
  How did you reset the location to the default?

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