[David Cutler]

Welcome to the Brainery @tabz-nixonkingspan-com !

First solution I would recommend is to ask the original creator for an unlocked copy of the file, explaining what you are trying to accomplish as part of the request.

Dave

[Tabz Nixon]

Thanks for your thoughts David.

[Isaac Harned]

Back when we used to have Foxit PDF creator, I found it to unlock certain docs when printing to PDF. Do not know if this is still the case.

Are these single sheets or multi-page docs?

If single sheet, you could always take a screenshot for a one off work around.

[Tabz Nixon]

Thanks Isaac, yes we are currently using the screenshot function. This is fine if its a single document but if it is multiple documents it can cause problems.

[David Cutler]

Would it work @tabz-nixonkingspan-com to bring all of the files into a Studio Project? Doing so may take some re-training of your end users, but it could work as a way of collecting everything into one central location that can be shared. Others in the group are more familiar with this process.

Re-reading your post a further thought on my previous comment about asking for unlocked copies of the files would be to work this into your qualifications for your services. Be upfront with your needs in your quotes/contract language. Something along the lines of “Customer will provide all required documentation in unrestricted PDF format for incorporation into final project records.” might do the trick. As Civil Site Contractors we include language in our proposal that requires the Customer to provide a CAD file for us to build our survey model from. This saves us a tremendous amount of time and cost when developing our survey models.

[Bob Ritger]

Tabz: I’ve found the quick way around a locked PDF is to drag it into a Google Chrome browser. Then print it to a PDF file. I usually use the Bluebeam PDF driver. Give it a new name and open it in Bluebeam. The restrictions are typically now history. Let us know if this works for you.

-Bob

[Isaac Harned]

This is really cool, and works on my end. Thank you @britger !

[Tabz Nixon]

Hi Bob, thanks for this. Would you be able to send me a couple of screen grabs please? Every time i try and drag and drop into chrome the file opens within bluebeam?

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[Liz Larsen]

@tabz-nixonkingspan-com

Chrome has a setting called “always open with system viewer” that sounds like it’s turned on for you. To change this setting, go into Chrome’s settings –> Downloads. If you see “Open certain file types automatically after downloading”, click Clear.

Let me know if that works!

[Tabz Nixon]

Hi Liz, thanks for that but still doesnt seem to want to work. There is a note at the top of the settings saying that “your browser is managed by your organization” which is the main difference between mine your screen shot. Do you think this is the problem?

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[David Cutler]

@tabz-nixonkingspan-com you may be able to open the file in Google Chrome by right clicking on the file name and then select “Open With” followed by “Google Chrome”. This may avoid the issue with everything opening with the system viewer.

Great discussion you have going here!

[Tabz Nixon]

Thanks David 🙂 I have just tried your suggestion and unfortunately I get a blank screen opening and the PDF back in BlueBeam locked 🙁 Here’s hoping one of the many excellent suggestions will work soon!

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[David Cutler]

That’s disappointing that that didn’t work @tabz-nixonkingspan-com 🙁

Do you have IT support available to discuss the roadblocks that you are seeing? Perhaps there are browser settings that can be adjusted that none of us are able to see?

[Doug McLean]

Dealing with locked PDF’s is one of the best parts of Revu (and one more thing that sets it apart from other PDF readers)

First see if you can break it into individual files, sometimes you can, sometimes you can’t. More often than not, if you can do this, the signature is only on one page and the doc is open.

If all else fails, as has been mentioned, open it in Chrome and then Print to PDF. Google algorithms destroy all security. I’ve done this several times with multiple documents. Works like a hot damn

[Margaret Collins]

We use a program called “PDF-Tools 4.0” to unlock documents. The “Split/Merge” feature will almost always remove any security restrictions. The program has a very old looking UI design but works quite well.

[Tabz Nixon]

Thanks Margaret is this a free program?

[Troy DeGroot]

Thanks for this @margaretc and welcome to the group. Super excited to have you here!