Projects File Save Error

  • Projects File Save Error

    Posted by Isaac Harned on June 29, 2023 at 11:38 am

    Is anyone else having issues with Studio Projects after the last update? I am getting an error on EVERY file save. Restarted workstation, confirmed issue with others on same update:

    Isaac Harned replied 7 months, 2 weeks ago 2 Members · 6 Replies
  • 6 Replies
  • Isaac Harned

    Member
    June 29, 2023 at 11:40 am
    Points: 5,632
    Rank: UC2 Brainery Purple Belt UC2 Brainery Purple Belt Rank

    Just for future lookback: 21.0.4.0

  • UC2 Bluebeam-Support

    Organizer
    June 30, 2023 at 12:20 am
    Points: 1,035
    Rank: UC2 Brainery Yellow Belt UC2 Brainery Yellow Belt Rank

    Hello,

    When the error code comes up, Go to the Document tab, press “save as ” to save your work on the computer.

    Press undo checkout on the document you are working on and go back to your project tab and check out and in again the same document.

    Check out the same document, go to the replace pages tab and replace all the pages with your saved pages from your saved computer file.

    • Isaac Harned

      Member
      June 30, 2023 at 8:28 am
      Points: 5,632
      Rank: UC2 Brainery Purple Belt UC2 Brainery Purple Belt Rank

      Yeah we have just been downloading, working local, re-uploading and renaming since it appends the name when duplicates. The issue with these specific documents are the form fields. We unfortunately cannot just slip sheet these ones. I already have the ticket out, but am more curious to see if others are having the problems so I can either isolate the issue or make louder noises with BB Support.

      • Isaac Harned

        Member
        June 30, 2023 at 8:41 am
        Points: 5,632
        Rank: UC2 Brainery Purple Belt UC2 Brainery Purple Belt Rank

        And on that note, what happened to them keeping the previous install files on BB website? I only see the one install button for 21, whereas I can go back to any specific version of 20. I am reaching out to support to get the install files, but this is getting super annoying. BB needs to pull their head out fast, every release is an issue in some way now.

        • Isaac Harned

          Member
          July 1, 2023 at 7:47 pm
          Points: 5,632
          Rank: UC2 Brainery Purple Belt UC2 Brainery Purple Belt Rank

          Got the link from support if anyone needs it:

          https://downloads.bluebeam.com/software/downloads/21.0.30/BbRevu21.0.30.exe

          Also, some more information from them below for those with the same issue:

          • Isaac Harned

            Member
            July 11, 2023 at 3:06 pm
            Points: 5,632
            Rank: UC2 Brainery Purple Belt UC2 Brainery Purple Belt Rank

            LOL Bluebeam quietly rolled this one back, on 21.0.3.0 shows no updates, and the release log on the website still shows 21.0.3.0

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