Keyboard shortcuts not working

  • Keyboard shortcuts not working

    Posted by Liz Larsen on May 16, 2024 at 7:56 am

    Anyone ever receive a PDF from an external source and you can’t use keyboard shortcuts to create markups? You can create markups, but you actually have to click the button for it. Ugh.

    It seems like if it happens once, it will continue to happen for every PDF I receive from that source, generally it’s CA (construction administration phase) stuff. So maybe it’s something Procore or Newforma is doing? Or maybe someone created the PDF using a certain software that just messes up the PDF? I don’t know. It’s super irritating though.

    EDIT: For example, I currently have this problem on some steel shop drawings that were clearly created by a software that specializes in steel detailing. This fits the general pattern of when this occurs.

    Isaac Harned replied 1 week, 6 days ago 4 Members · 9 Replies
  • 9 Replies
  • David Cutler

    Member
    May 16, 2024 at 8:02 am
    Points: 23,974
    Rank: UC2 Brainery Brown Belt III UC2 Brainery Brown Belt III

    While I can’t say I’ve documented this @lizlarsen I’ve definitely noticed from time to time that features don’t seem to work the same every time… Guess I will have to pay closer attention!

  • Troy DeGroot

    Organizer
    May 16, 2024 at 8:42 am
    Points: 21,336
    Rank: UC2 Brainery Brown Belt I UC2 Brainery Brown Belt I

    I see it all the time and just figured it was a frequent bug. I’ve never considered who the pdf came from or how it was created.

  • Isaac Harned

    Member
    May 16, 2024 at 8:46 am
    Points: 6,571
    Rank: UC2 Brainery Purple Belt I UC2 Brainery Purple Belt I

    That is so strange, and new to me. What about “My Toolchest” shortcuts?

    • Liz Larsen

      Member
      May 16, 2024 at 8:50 am
      Points: 4,800
      Rank: UC2 Brainery Orange Belt IIII UC2 Brainery Orange Belt IIII

      Nope. Keyboard shortcuts cannot create markups of any kind.

      Non-markup related keyboard shortcuts work, though. For instance CTRL+P or CTRL+S. Those are fine.

      • Isaac Harned

        Member
        May 16, 2024 at 10:16 am
        Points: 6,571
        Rank: UC2 Brainery Purple Belt I UC2 Brainery Purple Belt I

        When you do document properties, what is the printer that published, just out of curiosity?

        I wonder if you threw them in the stapler up front and created a Revu PDF if that would help.

        • Liz Larsen

          Member
          May 16, 2024 at 1:43 pm
          Points: 4,800
          Rank: UC2 Brainery Orange Belt IIII UC2 Brainery Orange Belt IIII

          RealObjects PDFreactor?

          When I used the stapler, it made the larger set of shop drawings crash (cool), however the reasonably sized PDF converted properly and I was able to use keyboard shortcuts!

          How the heck did your brain come up with that?? I stand before you in awe and with gratitude.

          @troy-degroot Next time this happens to you, check the document properties and see what the printer was. See if using the stapler helps.

          **Note** using the stapler will flatten your markups, so just be aware.

          • Troy DeGroot

            Organizer
            May 16, 2024 at 1:57 pm
            Points: 21,336
            Rank: UC2 Brainery Brown Belt I UC2 Brainery Brown Belt I

            And THAT is why community is important. Thanks guys!

            So is the Stapler the same as “Create PDF From” and pointing to the original document?

            I hardly ever use the stapler

          • Isaac Harned

            Member
            May 16, 2024 at 2:04 pm
            Points: 6,571
            Rank: UC2 Brainery Purple Belt I UC2 Brainery Purple Belt I

            LOL that was a Sam Park (Wayyy back in Revu Support history) suggestion for some problems I was having when I first started using Revu. Always my go to now for weird docs.

  • Isaac Harned

    Member
    May 16, 2024 at 2:03 pm
    Points: 6,571
    Rank: UC2 Brainery Purple Belt I UC2 Brainery Purple Belt I

    The stapler is the only thing that allows you to specifically select the printer used, just be careful with layers, had an issue lately where deactivated form field layers show when using stapler.

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