Forum Replies Created

  • UC2 Bluebeam-Support

    Member
    June 30, 2023 at 12:20 am in reply to: Projects File Save Error
    Points: 1,035
    Rank: UC2 Brainery Yellow Belt UC2 Brainery Yellow Belt Rank

    Hello,

    When the error code comes up, Go to the Document tab, press “save as ” to save your work on the computer.

    Press undo checkout on the document you are working on and go back to your project tab and check out and in again the same document.

    Check out the same document, go to the replace pages tab and replace all the pages with your saved pages from your saved computer file.

  • UC2 Bluebeam-Support

    Member
    June 17, 2023 at 1:27 am in reply to: Studio Restore General Question
    Points: 1,035
    Rank: UC2 Brainery Yellow Belt UC2 Brainery Yellow Belt Rank

    Hi Isaac,

    If you reached out to Bluebeam support, it can take anywhere from 24-48 hours. Keep in mind, they will be out of the office on Monday for the Juneteenth holiday so this could delay response times. When recovered, the project will include any markups prior to deletion.